pickle Posted June 30, 2017 Report Share Posted June 30, 2017 Glad to see these bait's rolling out again. Keep up the good work! Ginasman 1 Quote Link to comment Share on other sites More sharing options...
Ginasman Posted June 30, 2017 Report Share Posted June 30, 2017 Thanx, and as far as customer service, we heard the people and we fixing that as we speak pickle, dillpick, massbass10 and 3 others 6 Quote Link to comment Share on other sites More sharing options...
SPEEDBEAD Posted June 30, 2017 Report Share Posted June 30, 2017 I like the "Tommy's Beer" box LOL Ginasman and Mountainryan 2 Quote Link to comment Share on other sites More sharing options...
Ginasman Posted June 30, 2017 Report Share Posted June 30, 2017 That drink holder is for beer. It's to let our employees know, don't put your drink in my beer holder!!! LOL Mountainryan and SPEEDBEAD 2 Quote Link to comment Share on other sites More sharing options...
James Patrick Posted June 30, 2017 Report Share Posted June 30, 2017 Thanx, and as far as customer service, we heard the people and we fixing that as we speak Great what you are doing. A lot of custom bait makers should take notice and do the same. Staying in contact with your customers should be high on the list. Have one of your lures and appreciate your work. Thanks! Quote Link to comment Share on other sites More sharing options...
Ginasman Posted July 1, 2017 Report Share Posted July 1, 2017 Thank you James daminator 1 Quote Link to comment Share on other sites More sharing options...
Ginasman Posted July 7, 2017 Report Share Posted July 7, 2017 Don't tell them that. Well if they find out I have many more ideas as to keep our customers happy. A happy customer is a customer for life. We aim to please. zanwhite 1 Quote Link to comment Share on other sites More sharing options...
pickle Posted September 11, 2017 Report Share Posted September 11, 2017 (edited) Don't tell them that. Well if they find out I have many more ideas as to keep our customers happy. A happy customer is a customer for life. We aim to please. Any update within the last two months? I've seen the instagram photos of partial baits, but haven't head of any shipments......just curious. Thanks, Matt Edited September 11, 2017 by pickle biggfeast 1 Quote Link to comment Share on other sites More sharing options...
Mountainryan Posted September 11, 2017 Report Share Posted September 11, 2017 Far as I know. Nothing has been painted due to no place to paint. Throw up a shed! Quote Link to comment Share on other sites More sharing options...
SPEEDBEAD Posted October 18, 2017 Report Share Posted October 18, 2017 Thought the issues were being fixed? Quote Link to comment Share on other sites More sharing options...
Ginasman Posted October 18, 2017 Report Share Posted October 18, 2017 To all fellow SU members, this is Tommy again. I have an update as to what has been happening. Currently we are building a paint and finish workshop in order for Jason to have a place to paint. Just finished the roof and are getting ready for electrical, insulation and sheetrock. Once this is complete, (which won't be long), we will be back in business. We thank everyone for the amount of patience y'all have had, and we look forward to get up and going again, (as I am sure you are too). If anyone needs anything else please feel free to contact me at ginasman6475@gmail.com or you can contact me through Instagram @ginasman. Once again thank you, I will be posting on my Instagram page as we go. Stay tuned.... waynem 1 Quote Link to comment Share on other sites More sharing options...
lovetofish Posted October 18, 2017 Report Share Posted October 18, 2017 Awesome Chris Quote Link to comment Share on other sites More sharing options...
Ginasman Posted November 9, 2017 Report Share Posted November 9, 2017 Ok good people, this is Tommy Faulkner Jr from PHONEY FROG USA. I wanted to inform everyone that we have finally started up operations again. Jason is currently painting purple/gold and gold/silver in SLO sink. As he is painting them I will be contacting each individual to let them know to be on the lookout for an invoice in a week or two thanx for everyone's patience and prayers. That helped us a lot and we are glad to have Customers like you all who understand that every business has hick up. With the Lord's help, this will not happen again gznuts, KyleAvilla and Mountainryan 3 Quote Link to comment Share on other sites More sharing options...
Treyc_cuthbertson Posted November 14, 2017 Report Share Posted November 14, 2017 Personally I loved this bait but I was on the waiting list for 4 months with no answer back from him kept asking when it would be ready he kept saying a week or so and a month later I still never got my bait so I had to come in here and buy one... Quote Link to comment Share on other sites More sharing options...
Ginasman Posted November 14, 2017 Report Share Posted November 14, 2017 I understand that. We had a lot of things to fix and things that were just holding us back from getting running again. We have a whole new setup now. Once you place the order then you are on the list. We sort through the emails by order date and if anyone has any questions on their order they are to contact me @ginasman on Instagram and ginasman6475@gmail.com on Gmail. We are working on getting a site up so we have everything in one place. I'm sorry for the issues that occurred with your order, however I aim to fix this in the future. Jason has allowed me to have more of a responsibility as far as customer service and processing the emails. I'm hoping, together, we can fix our earlier issues and give everyone the customer service that we would want from a reputable company. Hopefully we can improve and make as many people happy, not only with our products, but also the experience they have while waiting including any questions on any products we have. I hope you try us again. It will take a minute for us to get caught up but we now have the room to do it. Thank you Quote Link to comment Share on other sites More sharing options...
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