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Mikes review So my dc unit went out in February. I made arrangements to have it serviced with mike. Reel arrived march 2nd to which mike replied that the reel would be fixed in 1-2 weeks. Fast forward to the end of april. I always need to message him first to know anything that’s going on with my reel. I can’t even explain how disappointed and annoyed I am by this unprofessional business man. It felt like I was doing business with one of my buddies instead of an actual reel repair shop. I’ve been on the back burner since day one so for that reason I wouldn’t send this guy a zebco let alone a high dollar reel. if I had known what I know now. Literally a joke. a month after his original estimate he says a few weeks again. I finally got my reel back. The drag clicker no longer works for some reason? thats what inspired me to make this post. If you had a good experience with him congratulations I wish I did too. it doesn’t change the fact he did this. If he’ll do it once….. i have all the message threads and screenshots of having to inquire about my reel after weeks of not hearing anything. He constantly brings up tipping even though his customer service is hot ass. You would be much better sending your reel off to a true professional. I added some screen shots for context. I was never rude or unreasonable but his responses were always that of a smart ass when I ask about my reel. I understand the part wait time but he Definitely waited weeks to order my part. Anyways super disappointed
