185vsfrog Posted May 4, 2017 Report Share Posted May 4, 2017 Anybody order from huddleston recently? I ordered some baits on April 17th and was charged on my visa. Haven't heard anything since. I have an invoice number. I've emailed twice with no response and called numerous times via contact phone number with no answer and voicemail box that is not set up. Anyone having same issues? I'm ready to call my credit card company and dispute the charge. Any help would be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
bigpoppabass Posted May 4, 2017 Report Share Posted May 4, 2017 I have never had problems getting a shipment. It might take a while. The only issue I had was with extinct order for 2 and they shipped 1. I eventually had to reverse one charge. Quote Link to comment Share on other sites More sharing options...
blckshirt98 Posted May 4, 2017 Report Share Posted May 4, 2017 Slow shipments when you order directly from the Hudd site is kind of a known thing. You'll get your baits, it just might take longer than you normally would expect. arizonabigriver 1 Quote Link to comment Share on other sites More sharing options...
evilcatfish Posted May 4, 2017 Report Share Posted May 4, 2017 Just order your Hudds through TW, or not at all C_R_TX and swole_t 2 Quote Link to comment Share on other sites More sharing options...
185vsfrog Posted May 4, 2017 Author Report Share Posted May 4, 2017 Just got a confirmation from Huddleston in items being shipped. Thanks guys! Quote Link to comment Share on other sites More sharing options...
arizonabigriver Posted May 6, 2017 Report Share Posted May 6, 2017 just like when you order from mike shaw for an MS Slammer, they aew popular, quality made lures that take time not only to make, but get to your order after all the constant ones before you... just takes time... Quote Link to comment Share on other sites More sharing options...
C_R_TX Posted July 10, 2017 Report Share Posted July 10, 2017 Ken posted to the Hud FB page that they hired a guy named Steve to take care of customer service. So far, I have been impressed with the new changes in customer service. Great communication over the past two days (the weekend). Might be worth it to reach back out. Quote Link to comment Share on other sites More sharing options...
jordan Posted July 10, 2017 Report Share Posted July 10, 2017 Ken posted to the Hud FB page that they hired a guy named Steve to take care of customer service. So far, I have been impressed with the new changes in customer service. Great communication over the past two days (the weekend). Might be worth it to reach back out. This post was made 2 months ago Quote Link to comment Share on other sites More sharing options...
C_R_TX Posted July 11, 2017 Report Share Posted July 11, 2017 This post was made 2 months ago Does that make the information I posted not helpful to others? Hud just fixed a problem I had with a bait I purchased over 6 months ago. Never to late... But hey, I would hate to benefit others at the expenses of reading an "out of date thread". zanwhite, bigfish85 and Ipleadthefish2 3 Quote Link to comment Share on other sites More sharing options...
brushhawg1 Posted July 16, 2017 Report Share Posted July 16, 2017 So SU , I wanted to report on a cool situation today. I had ordered one of the new Night Stalker Huddleston' s this week and received it yesterday. I thought there was an issue with my order and emailed Huddleston about my concern. I got an email back the next business day from Steve on my inquiry. He sent me an email and asked me a coulpe questions and before I even saw his email I get another email asking for my phone number because Ken wanted to call me.....Well I must be a fishing nerd cause I was pretty stoked. Sure enough a few minutes after I sent my email response, Ken Huddleston called me! Pretty cool. He straightened out my situation , which was my misunderstanding and was just a cool guy, gave me some bits of advice. Made my day and I just wanted to report customer service is alive and well at Huddleston. Thanks you Ken Huddleston! Nolan Aker, zanwhite and Dink whisperer 3 Quote Link to comment Share on other sites More sharing options...
Dirtroadhound Posted August 4, 2017 Report Share Posted August 4, 2017 So SU , I wanted to report on a cool situation today. I had ordered one of the new Night Stalker Huddleston' s this week and received it yesterday. I thought there was an issue with my order and emailed Huddleston about my concern. I got an email back the next business day from Steve on my inquiry. He sent me an email and asked me a coulpe questions and before I even saw his email I get another email asking for my phone number because Ken wanted to call me.....Well I must be a fishing nerd cause I was pretty stoked. Sure enough a few minutes after I sent my email response, Ken Huddleston called me! Pretty cool. He straightened out my situation , which was my misunderstanding and was just a cool guy, gave me some bits of advice. Made my day and I just wanted to report customer service is alive and well at Huddleston. Thanks you Ken Huddleston! What was the advice???? Quote Link to comment Share on other sites More sharing options...
Ipleadthefish2 Posted August 7, 2017 Report Share Posted August 7, 2017 Ordered the Uv Fillmore and lightning trout last Friday, and have them both already. Shipping lag corrected! PHYSH83 and JacksonF 2 Quote Link to comment Share on other sites More sharing options...
Mark Adams Posted April 23, 2022 Report Share Posted April 23, 2022 I placed a $162 order for items that were in stock 6 months ago with Huddleston. I immediately got confirmation and a tracking number with the USPS but it still hasn’t shipped. Emails and phone calls go unanswered. I’m willing to be patient for a quality product but 6 months with no response is crazy. I’m thinking that I got ripped off. Quote Link to comment Share on other sites More sharing options...
Loudsplashbassn_ Posted April 23, 2022 Report Share Posted April 23, 2022 3 hours ago, Mark Adams said: I placed a $162 order for items that were in stock 6 months ago with Huddleston. I immediately got confirmation and a tracking number with the USPS but it still hasn’t shipped. Emails and phone calls go unanswered. I’m willing to be patient for a quality product but 6 months with no response is crazy. I’m thinking that I got ripped off. Thread is from 2017 lol why not just order them through TW & avoid the hassle PKNNH 1 Quote Link to comment Share on other sites More sharing options...
168 Rookie Posted April 23, 2022 Report Share Posted April 23, 2022 Swimbait City also seems to have them pretty well stocked. Quote Link to comment Share on other sites More sharing options...
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