JoshPerkins802 Posted May 11, 2018 Report Share Posted May 11, 2018 I just wanted to say that Brock at hiroshima Customs is awesome! Probably the best customer service I've ever dealt with for anything. Ive bought a hiro shad from him and recently acquired a Godzilla second hand. I had some concerns with the godzilla because the hooks swiveled, and i thought his hooks were fixed. But after two days of conversations and pictures and videos he came to the conclusion that they were swiveling hooks that he had tested out earlier in production. He offered to take it back fix it and ship it back to me free of charge without knowing what the problem was (Turns out there was no problem) . He always responds very quickly and has no problem talking something over. I wish more bait makers were like this, but it really makes you appreciate when they are, thank you Brock. I am no way affiliated with Hiroshima Customs, but just genuinely a satisfied customer. I also didn't post this is in the review section because it's not specifically about a bait Willluvstafish, PNW bass, oh da shiz and 3 others 6 Quote Link to comment Share on other sites More sharing options...
Bay Arean Posted May 11, 2018 Report Share Posted May 11, 2018 Yes I agree, I really enjoyed doing business with him. Excellent products too JoshPerkins802 and morris1 2 Quote Link to comment Share on other sites More sharing options...
El_Weruso Posted May 11, 2018 Report Share Posted May 11, 2018 Excuse if this is a dumb question, but what do you mean by the hooks swiveling? Quote Link to comment Share on other sites More sharing options...
JoshPerkins802 Posted May 11, 2018 Author Report Share Posted May 11, 2018 Turning freely Quote Link to comment Share on other sites More sharing options...
azfisher Posted May 11, 2018 Report Share Posted May 11, 2018 (edited) 1 hour ago, Neill Hernandez said: Excuse if this is a dumb question, but what do you mean by the hooks swiveling? Instead of using an eye screw, screwed into the bait that the split ring and hook are attached to, he's incorporated a swivel, molded into the bait that the split ring and hook are affixed. This allows the hooks to spin 360* when you have a fish on, reducing the fishes leverage of throwing the bait. I am attempting this in a bait I am making. i think this is what is meant by swiveling hooks. Edited May 11, 2018 by azfisher asavamedhi and El_Weruso 2 Quote Link to comment Share on other sites More sharing options...
JoshPerkins802 Posted May 11, 2018 Author Report Share Posted May 11, 2018 Yes sir 2 minutes ago, azfisher said: Instead of using an eye screw, screwed into the bait that the split ring and hook are attached to, he's incorporated a swivel, molded into the bait that the split ring and hook are affixed. This allows the hooks to spin 360* when you have a fish on, reducing the fishes leverage of throwing the bait. I am attempting this in a bait I am making. i think this is what is meant by swiveling hooks. Yes sir El_Weruso 1 Quote Link to comment Share on other sites More sharing options...
El_Weruso Posted May 11, 2018 Report Share Posted May 11, 2018 (edited) Thanks az for the clarification, so why wouldn't you want that Josh? They shouldn't swivel? Edited May 11, 2018 by Neill Hernandez Quote Link to comment Share on other sites More sharing options...
JoshPerkins802 Posted May 11, 2018 Author Report Share Posted May 11, 2018 It's not that i didn't want it, i didn't think they came with swiveling hooks (they usually don't). Therefore i thought something was broke inside. Turns out igot a swiveling version, which is better in my opinion. El_Weruso 1 Quote Link to comment Share on other sites More sharing options...
Sarge Posted May 11, 2018 Report Share Posted May 11, 2018 I cannot agree more on the OUTSTANDING customer service and communication. He is an example of how it should be done. morris1, Bay Arean, JoshPerkins802 and 1 other 4 Quote Link to comment Share on other sites More sharing options...
El_Weruso Posted May 11, 2018 Report Share Posted May 11, 2018 12 minutes ago, JoshPerkins802 said: It's not that i didn't want it, i didn't think they came with swiveling hooks (they usually don't). Therefore i thought something was broke inside. Turns out igot a swiveling version, which is better in my opinion. Dam, lucky! haha Quote Link to comment Share on other sites More sharing options...
JoshPerkins802 Posted May 11, 2018 Author Report Share Posted May 11, 2018 He really is. I messaged him the first time and expected to wait a while before i got a response. Couldn't have been more than 15 minutes. Yeah i thought i was pretty lucky Quote Link to comment Share on other sites More sharing options...
morris1 Posted May 11, 2018 Report Share Posted May 11, 2018 Brock is a class act for sure. Some of the best customer service in the business. tblando and JoshPerkins802 2 Quote Link to comment Share on other sites More sharing options...
JoshPerkins802 Posted May 12, 2018 Author Report Share Posted May 12, 2018 Absolutely, incomparable Quote Link to comment Share on other sites More sharing options...
Fallof74 Posted May 12, 2018 Report Share Posted May 12, 2018 Agreed. Brock is top notch tblando and JoshPerkins802 2 Quote Link to comment Share on other sites More sharing options...
Willluvstafish Posted May 12, 2018 Report Share Posted May 12, 2018 Totally agree, Brock has great customer service. And great baits tblando and JoshPerkins802 2 Quote Link to comment Share on other sites More sharing options...
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